Online Quote Check your Vehicle Status Fleet Management Centre Staff Portal

How to make a Claim?

Lodging a claim is easy – simply telephone your insurer and provide them with the following:

  • Your name, address, licence number and contact telephone numbers.
  • The registration, make, year and model of your vehicle.
  • Details of who was driving the vehicle or responsible for it at the time of the accident.
  • Details of any other person or vehicle involved, including name, address, contact phone numbers, their licence number, their insurer and vehicle make, model and registration.
  • A brief description of the accident and damage to your vehicle.
  • Incident report number from the police (if they were involved).
  • Details of any witnesses including name, address and contact phone numbers (if any).


Insurance Company Contact Details

Insurer Telephone Operating Hours Website
  AAMI 13 22 44 24hrs/7days a week www.aami.com.au
  Allianz 13 10 00 Monday to Friday,
8:30am – 5:00pm
www.allianz.com.au
  CGU 1300 306 497 24hrs/7 days a week www.cgu.com.au
  NRMA 13 11 23 24hrs/7 days a week www.nrma.com.au
  QBE 1300 361 516 24hrs/7days a week www.qbe.com.au
  RACQ 13 72 02 24hrs/7days a week www.racq.com.au
  Suncorp 13 25 24 24hrs/7 days a week www.suncorp.com.au
  Vero 1300 658 863 24hrs/7 days a week www.vero.com.au


PartsCheck.com.au Crawford Crash Repairers is proud to use the latest parts application for sourcing and purchasing parts required to repair your vehicle, PartsCheck. Thanks to PartsCheck, we have been able to deliver your vehicle faster, as well as remain comptetitive.
Visit www.partscheck.com.au for more info.